Dudas habituales

• Who are PayByMobile?

  PayByMobile processes payments in partnership with mobile operators (ie. Vodacom, MTN, Cell C) allowing you to easily pay for digital services by adding the charges to your mobile phone bill. We work with a number of merchants bringing our customers a variety of services such as NBA League Pass, Wrestle Club or Cloudy gaming. You can find the full list here.

• How does PayByMobile work?

  PayByMobile allows you to easily pay for digital services by adding the charges to your mobile phone bill. We work with mobile operators around the globe that offer Direct Carrier Billing (DCB) as a frictionless and universal payment option to their customers.

• What is Direct Carrier Billing?

  Direct Carrier Billing (DCB) is an online payment solution which allows users to buy digital goods and services with the charges placed on their monthly mobile phone bill or taken from their prepaid balance. No payment credentials are required, which makes it simple, safe and secure.

• How do I cancel my subscription?

  To end any current subscriptions, you can do so here.
  You can also unsubscribe by sending a text message or email. Please see the list of services below:
  
  

  • NBA League Pass 
    • Call: +27800390019
    • Email: service.sa@csteam.help

  
  

  • Wrestle Club:
    • Users on Vodacom network - service.sa@csteam.help
    • Users on MTN network - customerservice@mtn.co.za

  
  

  • XFitness - support@xfitness.co.za

  
  

  • 1UP Games - help@1games.co

  
  

  Vodacom users may unsubscribe at any time by dialling *135* 997# from your Vodacom handset.
   
  Alternatively, if you are a Wrestle Club user on MTN network, to unsubscribe visit app.za.wrestleclub.net/unsubscribe or dial *155#.

• Tell me more about NBA League Pass

  PayByMobile has partnered with the NBA to bring its users all the best NBA action. You can activate your NBA League Pass with PayByMobile by visiting https://www.nba.com/watch/streaming-subscriptions and choosing to sign in.
  
  

  If you have any issues with your NBA League Pass subscription through PayByMobile, please contact NBA support here.
  
  

  What do I get with my NBA League Pass subscription through PayByMobile ?

  Your NBA League Pass subscription through PayByMobile provides you with access to all the best NBA games and highlights! Specifically, your subscription includes the following:

  Access to the following League Pass subscriptions:

  • League Pass Monthly
  • League Pass features* include
  • Live games – most pre-season, all regular season, Playoffs & Finals
  • Condensed Games – all regular season, Playoffs & Finals games (10-15 mins in length)
  • Rapid Replay – real time in-game highlights from around the league
  • Classic games & Pop-up classic games
  • Current NBA TV Programming – select episodes & studio clips
  • Archive Programming (i.e. NBA Action, Inside Stuff)

  *content availability may change on a season by season basis
  
  

  What platforms can I use to access my NBA League Pass account through PayByMobile?

  Your NBA League Pass subscription through PayByMobile is accessible on the following platforms:

  • iOS
  • Android
  • Web

• I’m subscribed but I can’t access my service?

  You can access your subscription by visiting one of the following URLs:
  
  

  • NBA League Pass - app.za.leaguepass.tv 

  
  

  • 1UP Games - 1games.co

  
  

  • XFitness - app.xfitness.co.za

  
  

  • Wrestle Club:

  Wrestle Club MTN - app.za.wrestleclub.net
  Wrestle Club Cell C - app.za-cellc.wrestleclub.net
  Wrestle Club Vodacom - app.za-vdc.wrestleclub.net

• What services does PayByMobile offer?

  PayByMobile offers access to a number of high end entertainment services such as NBA League Pass, Sports 1 with Eurosport, Wrestle Club and Cloudy Gaming. You can check if you already have an active subscription with us by clicking this link or go to Our Partners page to see if we’re already working with your mobile carrier.