Toutes les questions

• Who are PayByMobile?

  PayByMobile processes payments in partnership with mobile operators (ie. Vodacom) allowing you to easily pay for digital services by adding the charges to your mobile phone bill. We work with a number of merchants bringing our customers a variety of services such as NBA League Pass or Sports 1 powered by Eurosport. You can find the full list here.

• How does PayByMobile work?

  PayByMobile allows you to easily pay for digital services by adding the charges to your mobile phone bill. We work with mobile operators around the globe that offer Direct Carrier Billing (DCB) as a frictionless and universal payment option to their customers.

• What is Direct Carrier Billing?

  Direct Carrier Billing (DCB) is an online payment solution which allows users to buy digital goods and services with the charges placed on their monthly mobile phone bill or taken from their prepaid balance. No payment credentials are required, which makes it simple, safe and secure.

• How can I see my payment history?

  To look-up any payments you have made and check your billing records, or simply to unsubscribe from a service, click here to enter your mobile number and follow the instructions to verify your details.

• How do I cancel my subscription?

  To end any current PayByMobile subscriptions, you can do so here.
  
  You can also unsubscribe by sending a text message. Please see the list of PayByMobile services below:
  
  

  • To stop Bounce Games send: stop bmgames to 60762
  • To stop XFitness send: stop bmfitness to 60762
  • To stop Love Food send: stop bmfood to 60762
  • To stop Wrestle Club send:
    • Three network users: stop wwe to 65909
    • MTN Cameroon users: stop wwe to 8748
    • All other networks: stop bmwwe to 60762
  • To stop Demon Games send: stop demon to 65101
  • To stop Footbox.tv send:
    • Three network users: stop footbox to 65404
    • All other networks: stop footbox to 65101
  • To stop 3Pointer.tv send:
    • EE network users: stop 3PTV to 65049
    • All other networks: stop 3pointer to 65808
  • To stop Lean Gains send: stop leangains to 60762

  
  All text messages will be charged at your standard message rate.
  
  You will receive a text message confirming that you have unsubscribed.
  
  You can also contact our friendly Customer Care team on:

  • EE network users: 0330 122 4968
  • All other networks: 0333 212 4617

• How did I subscribe?

  Your subscription started when you selected a service and confirmed to pay via mobile payment method. You would then be taken to our subscription page which gives you the option to join the service.
  
  At this point you would receive a text message confirming your subscription with details on how to cancel your subscription, or contact us for further information.

• How do I contact PayByMobile?

  If you have any queries relating to your payments and subscriptions, you can call one of our friendly Customer Care Team on: 0330 122 4968

• Can I get more information on my service?

  You can find more info on your service & subscription here.
  
  

  For more info on your chosen product you can visit our partners page here.

• I’m subscribed but I can’t access my service?

  You can access your subscription by visiting one of the following URLs:

  • 3Pointer.tv:
    • Users on EE network - app.gb-ee.3pointer.tv
    • All other networks - app.gb.3pointer.tv
  • Bounce Games - games.bounce.mobi
  • XFitness - fitness.bounce.mobi
  • Love Food - foodukp.mpay.uk
  • Lean Gains - leangainsp.mpay.uk
  • Wrestle Club:
    • Users on Three network - app.gb.wweclub.net
    • All other networks - wwe.mpay.uk
  • Demon Games - app.demongames.net
  • Footbox.tv - app.footbox.tv
    
    

• What services does PayByMobile offer?

  PayByMobile offers access to a number of high end entertainment services such as NBA League Pass, Sports 1 with Eurosport, WWE Wrestle Club and Cloudy Gaming. You can check if you already have an active subscription with us by clicking this link or go to Our Partners page to see if we’re already working with your mobile carrier.

• Qu'est-ce que PayByMobile?

  Pbm.cx traite les paiements en partenariat avec les opérateurs mobiles (c.-à-d. Telus, Koodo) vous permettant de payer facilement des services numériques en ajoutant les frais à votre facture de téléphone mobile. Nous travaillons avec un certain nombre de marchands offrant à nos clients une variété de services tels que NBA League Pass ou Cloudy Gaming.
  
  Vous pouvez utiliser ce lien pour vérifier vos abonnements actifs, vos frais ou arrêter le service.

• Qu'est-ce que PBM.CX ?

  Pbm.cx traite les paiements en partenariat avec les opérateurs mobiles (c.-à-d. Telus, Koodo) vous permettant de payer facilement des services numériques en ajoutant les frais à votre facture de téléphone mobile. Nous travaillons avec un certain nombre de marchands offrant à nos clients une variété de services tels que NBA League Pass ou Cloudy Gaming.
  
  Vous pouvez utiliser ce lien pour vérifier vos abonnements actifs, vos frais ou arrêter le service.